Global Services and Shipping Options
Shipping Areas
We support reasonable regulation of tobacco and nicotine products and comply with all relevant laws and regulations. Depending on local laws, we may restrict shipping to certain areas.
As e-cigarettes are sensitive items, if the goods are shipped from our warehouse in China, cross-border logistics may not be as convenient as for regular items, which could result in longer delivery times. However, we will make every effort to deliver your goods as quickly as possible.
Shipping Speed
The delivery options and shipping threshold available can vary depending on the delivery address.
Please check out the table below to see your delivery options.
| Area | Delivery Service | Delivery Speed (business days*) | Condition | Freight |
|---|---|---|---|---|
| Dubai | Free shipping | 1-3 business days | $39 | $4.5 |
| Other | Free shipping | 8-12 business days | $69 | $19 |
* Business days refers to any day except Saturday, Sunday, any day which is a federal legal holiday in countries where warehouses are located.
Service Commitment
We offer the following guarantees:
If your package is confirmed lost, or if you haven't received your package after 45 days (though such cases are rare), we will resend a replacement to you at no cost.
If you have any questions, you can contact our customer service team: service@mikuvape.com
